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← All legal documentsRESELLERAFRICA / LEGAL

Terms & Conditions

General rules for using ResellerAfrica’s website, dashboard and services.

Last updated: 18 October 2026

ON THIS PAGEUsing ResellerAfricaAccount securityPrices and ordersFunding and refundsPublic tools and integrationsWebsite content and acceptable useService interruptions and responsibilityUpdates and questions

1. Using ResellerAfrica

Use our website and services lawfully and provide accurate information. If you act for a business or customer, ensure that you have authority to do so. Placing a service order is also subject to the relevant domain and reseller agreements.

2. Account security

Protect your login and account credentials. Do not share access beyond authorised users, attempt to access other accounts or interfere with our systems. Contact us promptly if you suspect a security incident.

3. Prices and orders

Review prices and currency at checkout. Published standard domain prices may differ from premium-domain prices, optional charges or a rate agreed for your account. Registration, renewal and transfer prices are separate and may change for future orders.

A website price or lookup result is not confirmation that a domain is available or that an order has completed. Registry or registrar confirmation determines whether the operation has succeeded.

4. Funding and refunds

Services require sufficient confirmed payment or cleared account credit. Our Refund Policy governs completed services and prepaid balances, subject to applicable law. Review it before depositing money.

5. Public tools and integrations

WHOIS/RDAP results come from external registration-data services and may be incomplete, redacted, unavailable or rate-limited. They are not a certificate of ownership or a domain-availability guarantee.

Confirm integration access, compatibility and available operations with our team. References to WHMCS, Blesta, HostBill and other third-party names identify the relevant products and do not imply endorsement.

6. Website content and acceptable use

Do not copy protected site content without permission, use our tools for harassment or bulk harvesting, distribute malware or submit unlawful material. General guides explain concepts and do not replace the terms or requirements for a specific domain.

7. Service interruptions and responsibility

External registry systems, connectivity and maintenance can affect service availability. Report errors so that we can investigate. These terms do not promise uninterrupted operation or exclude responsibility that applicable law requires us to retain.

8. Updates and questions

We may update these terms to reflect changes to the website, services or applicable requirements. The updated date appears above. Contact [email protected] with questions.

Mandatory legal rights and applicable registry or registrar rules remain in effect. You may use an appropriate complaint, regulatory or legal process where an issue cannot be resolved directly.

Need clarification?

Email [email protected] and include the name of this policy.

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